Title: SkillsCom_DEV PBM 110 17.0

PBM 110 - Communication for Practical Business Management
  Notes/Questions
Unit 1 Module 1- Workplace Ethics
  Module 1 Introduction: (U1 M1)
  Reading: (U1 M1) Ethics in the Workplace
  Lecture Materials: (U1 M1) The Elements of Fundamental Writing
  Competency Assessment: (U1 M1) Ethics
  Congratulations! (U1 M1)
Unit 1 Module 2- Writing Email
  Module 2 Introduction: (U1 M2)
  Lecture Materials: (U1 M2) Professional Emailing
  Activity: (U1 M2) Email Tutorial
  Competency Assessment: (U1 M2) Introduction Email
  Reading: (U1 M2) Other Common Forms of Office Communication
  Self-check: (U1 M2) Other Common Forms of Office Communication
  Congratulations! (U1 M2)
END of Unit 1
  PBM 110 Unit Assessment: (U1)
Unit 2 Module 1- Product & Service Reviews/Descriptions
  Module 1 Introduction: (U2 M1)
  Lecture Materials: (U2 M1) Audience
  Lecture Materials: (U2 M1) Creating a Sales/Product Pitch
  Competency Assessment: (U2 M1) Written Sales/Product Pitch
  Lecture Materials: (U2 M1) Oral Communication Strategy
  Competency Assessment: (U2 M1) Video Sales/Product Pitch
  Congratulations! (U2 M1)
Unit 2 Module 2- Delivering Bad News & Apologies
  Module 2 Introduction: (U2 M2)
  Reading: (U2 M2) Bad News & Apologies
  Lecture Materials: (U2 M2) Delivering Bad News
  Competency Assessment: (U2 M2) Bad News and Apologies
  Congratulations! (U2 M2)
END of Unit 2
  PBM 110 Unit Assessment: (U2)
Unit 3 Module 1- Inquiry & Cover Letters
  Module 1 Introduction: (U3 M1)
  Activity: (U3 M1) Soft Skills
  Reading: (U3 M1) Inquiry Letters
  Competency Assessment: (U3 M1) Inquiry Letter
  Lecture Materials: (U3 M1) Cover Letters
  Competency Assessment: (U3 M1) Cover Letter
  Congratulations! (U3 M1)
Unit 3 Module 2- Resumes
  Module 2 Introduction: (U3 M2)
  Lecture Materials: (U3 M2) Resumes
  Competency Assessment: (U3 M2) Resume
  Reading: (U3 M2) Interviewing
  Activity: (U3 M2) Interview Questions
  Competency Assessment: (U3 M2) Interview
  Congratulations! (U3 M2)
END of Unit 3
  PBM 110 Unit Assessment: Capstone Project
END of Course
  END of Course
  Resources and Citations
iLearn Information
  Course Citations