Title: Lecture Materials: (U2 M2) Delivering Bad News
Course: SkillsCom_DEV PBM 110 17.0 > Section: Unit 2 Module 2- Delivering Bad News & Apologies

- Delivering Bad News
- Constructive Criticism
- Bad News Messages

View the following instructor-created presentation to learn more about how to deliver bad news and apologies.

View the following instructor-created presentation to learn more about constructive criticism.  Alternatively, this presentation can also be viewed by downloading this PowerPoint presentation: Constructive Criticism.pptx (PowerPoint)

Review the following document for directions on how to build a bad news message.

Bad/Negative New Message Outline (Google Doc)