Title: Module 3 Introduction: (CU3 M3) Intercultural Communication
Course: SkillsCom CMA 110 15.2 > Section: Credit Unit 3 Module 3

Congratulations, you have completed the second Module; you are well on your way to becoming an amazing healthcare business communicator. Great job!

Module 3 will equip you with several useful skill sets including concepts and techniques for understanding and communicating emphatically with patients from diverse backgrounds.

Course Outcomes:

- Use language/verbal skills that enable patients' understanding.
- Demonstrate awareness of the territorial boundaries of the person when communicating.