Title: Module 1 Introduction: (CU1 M1) Effective Business Communication
Course: SkillsCom CMA 110 15.2 > Section: Credit Unit 1 Module 1

You are embarking on a course of study designed to give you practical skills for the medical office environment. This is the first Module and the goal of the Module is simply to give you knowledge of the types and styles of verbal communication. A thorough understanding of communication will enhance your business skills.

Course Outcomes:

- Use language/verbal skills that enable patients' understanding.