Title: Competency Assessment: (CU3 M2) Analyze Communications in Providing Appropriate Responses/Feedback - Patient Feedback
Course: SkillsCom CMA 110 15.2 > Section: Credit Unit 3 Module 2

One important feature in providing healthcare to patients and their families is being cognizant of customer service and being able to provide appropriate and timely responses when there are issues. In today's economic market, it is important to provide a way for patients to share feedback in a way that allows them to feel heard. One method that a lot of physician offices and health care facilities employ is to use a patient satisfaction survey.

Follow the directions in the following document to create a possible patient satisfaction survey: Provide Appropriate Responses/Feedback (Google Doc)