Title: Module 2 Introduction: (CU3 M2)
Course: SkillsCom BA 285 15.0 > Section: Credit Unit 3 Module 2

Groups and teams continue to play a vital role in organizational behavior and performance. Advanced technologies give organizations the ability to use virtual teams that may have members from anywhere in the world. This chapter offers a traditional discussion of group behavior and group development in the first two sections, a discussion of teams in the third section, and an exploration of issues such as self-managed teams and upper echelon teams in the final two sections.

Module Outcomes:

- Define group and work team.
- Explain four important aspects of group behavior.
- Describe group formation, the stages of group development, and the characteristics of a mature group.
- Explain the task and maintenance functions in groups.
- Identify the social benefits of group and team membership.
- Discuss diversity and creativity in teams.
- Discuss teamwork and self-managed teams.
- Explain the importance of upper echelons and top management teams.