Title: Module 1 Introduction: (CU1 M1)
Course: SkillsCom BA 285 15.0 > Section: Credit Unit 1 Module 1

Organizational behavior is both individual behavior and group dynamics in organizations. Understanding how individuals behave and interact during the course of business is crucial. Understanding organizational has never been more important with the ever changing global economy. Change is defined as an opportunity when one has a positive attitude, asks questions, listens, and is committed to succeed. Organizations are defined as open systems composed of people, structure, and technology committed to a task. Additionally organizations have both formal and informal elements within them that influence the individual behavior and the group dynamics of the entity. Manufacturing organizations, service organizations, privately owned companies, and nonprofit organizations all contribute to our national well-being. The changes and challenges facing managers are driven by international competition and customer demands. Learning about organizational behavior requires a mastery of objective knowledge, specific skill development, and thoughtful application.

Module Outcomes:

- Define organizational behavior.
- Identify four action steps for responding positively in times of change.
- Identify the important system components of an organization.
- Describe the formal and informal elements of an organization.
- Understand the diversity of organizations in the economy, as exemplified by the six focus organizations.
- Recognize the opportunities that change creates for organizational behavior.
- Demonstrate the value of objective knowledge and skill development in the study of organizational behavior.