Title: Competency Assessment: (CU2 M2) Performance Management & Measurement
Course: SkillsCom BA 224 15.1 > Section: Credit Unit 2 Module 2

You are a manager of an office building and you lead a team of 35 administrative and support staff employees. You have been on your job for a while and you have a solid idea of what the employee should be doing in each role. Recently, you have noticed an employee named Tracy Fizer has not been completing some necessary reports on time. Tracy’s tardiness places you behind in your various activities because you have to wait on the reports. You have grown frustrated with this level of performance from Tracy and you decided to address your concerns and write Tracy up for poor performance. This issue is even more troubling because you have already had a discussion with Tracy about this level of performance.

Diagnose the problem Tracy is having and come up with at least two solutions. You do not want to lose Tracy as an employee but certainly need her performance to improve. Should you write Tracy up for poor performance?