Title: Test for Export
Course: Introduction to Mission Critical

Q: The area of study that focuses on applying theories, concepts, and principles to existing areas of interest or to solve existing problems is called:
- Engineering Technology
- Facilities Maintenance
- HVAC
- Access Control
A: Engineering Technology
If right: Correct, Engineering Technology is the area of study that focuses on applying theories, concepts, and principles to existing areas of interest or to solve existing problems.
If wrong: Engineering Technology is the area of study that focuses on applying theories, concepts, and principles to existing areas of interest or to solve existing problems.

Q: IT Web Technology is a field that involves operating system software, application software, system optimization, system configuration, personal computer hardware, and the ability to troubleshoot and repair.
- True
- False
A: False
If right: That's correct. IT Web Technology is a field that can include web graphic design, authoring, search engine optimization, accessibility, web development, as well as programming/program language proficiency.
If wrong: That is not correct. IT Web Technology is a field that can include web graphic design, authoring, search engine optimization, accessibility, web development, as well as programming/program language proficiency.

Q: If you work in IT security, the only activity you have to worry about is that of a criminal hacker.
- True
- False
A: False
If right: Correct! If you work in IT Security you not only have to worry about the activity of a criminal hacker, but also unintentional access that could change or delete data.
If wrong: Incorrect. If you work in IT Security you not only have to worry about the activity of a criminal hacker, but also unintentional access that could change or delete data.

Q: The factors of Mission Critical systems could include all except:
- social media
- equipment
- process
- procedure
- software
A: social media
If right: That is correct!
If wrong: In this case, social media would not be considered one of the factors of a mission critical system.

Q: A ________ _________ refers to a device used as a failover mechanism to provide reliability in system configurations.
- Hot Spare
- Hot Swapping
- CIA Triad
- Access Control
A: Hot Spare
If right: Correct! That would be a hot spare.
If wrong: A Hot Spare refers to a device used as a failover mechanism to provide reliability in system configurations.

Q: A company that produces widgets requires electricity to run the stamper and other machines on the production line. The widget company has a back up generator that can keep production at the entire facility running for twenty-four hours straight (or longer if more diesel fuel is brought in).  A thunder storm rolls through the area creating a power outage that lasts for four hours. For the widget company this particular situation of going to generator power would be considered:
- business critical
- mission critical
- important
A: business critical
If right: That is correct. In this situation there is no loss of life, loss of revenue, or severe customer dissatisfaction. The company has planned ahead to prepare for this type of situation and has bought and installed the generator system. The outage is not long enough to possibly exhaust the company's supply of fuel and to cause the company to have to be at the mercy of a storm damaged market to buy more fuel. It is critical to the widget company that they keep producing and they have succesfully managed to do so with careful planning and preparation.
If wrong: That is not correct. The situation here has no loss of life, loss of revenue, or severe customer dissatisfaction. The company has planned ahead to prepare for this type of situation and has bought and installed the generator system. It is critical to the widget company that they keep producing and they have succesfully managed to do so with careful planning and preparation. So this is business critical.

Q: A login refers to the mechanical or electronic fastening device that is released by a physical object (such as a key, keycard, fingerprint, RFID card, or security token), by supplying secret information (such as a keycode or password), or by a combination thereof.
- True
- False
A: False
If right: Great! You knew that a login refers to the credentials required to obtain access to a computer system or other restricted area.
If wrong: That is false, a login refers to the credentials required to obtain access to a computer system or other restricted area.

Q: A mechanical or electronic fastening device that is released by a physical object, by supplying secret information, or by a combination of these.
- lock
- latch
- login
- SPOF
A: lock
If right: Great! Lock is correct.
If wrong: The lock is a mechanical or electronic fastening device that is released by a physical object, by supplying secret information, or by a combination of these.

Q: A position involved with the IT security of information including locations of  United States military troops in combat, would be a(n) ________________________ position.
- MCO
- business critical
- important
A: MCO
If right: That is correct. The security of data that includes US troop loacation would be MCO. If that data fell into the wrong hands, it could result in loss of life and injury.
If wrong: In this case the threat of lives lost or injury from the enemy acquiring the data would make the military IT security position MCO.

Q: A possible danger that might exploit a vulnerability to breach security and cause possible harm.
- infrastructure
- threat
- lock
- throughput
A: threat
If right: Great! That is correct.
If wrong: A possible danger that might exploit a vulnerability to breach security and cause possible harm is a threat.

Q: An Engineering Technologist often does what?
- implements designs
- designs things
- draws mechanical drawings of designs
- makes necessary repairs to plumbing, HVAC, and electrical systems at a facility
A: implements designs
If right: Yes, the Engineering Technologist often implements the designs that an engineer has come up with.
If wrong: No, the Engineering Technologist often implements the designs that an engineer has come up with.

Q: An example of how money could be saved with building automation would be the efficient way that temperature and humidity are monitored and quickly controlled when they are no longer within the desired range.
- True
- False
A: True
If right: That is correct, this is more cost effective than hiring someone specifically to control HVAC systems when temperature and humidty levels change.
If wrong: The answer in this case should be true. It is more cost effective than hiring someone specifically to control HVAC systems when temperature and humidty levels change.

Q: Any factor of a system (equipment, process, procedure, software, etc.) whose failure will result in the failure of business operations. That is, it is critical to the organization's 'mission'.
- Mission Critical Operations
- Mean Time Between Failures
- Five Nines
- Mean Time to Failure
A: Mission Critical Operations
If right: That is correct! MCO or Mission Critical Operations is any factor of a system (equipment, process, procedure, software, etc.) whose failure will result in the failure of business operations. That is, it is critical to the organization's 'mission'.
If wrong: Any factor of a system (equipment, process, procedure, software, etc.) whose failure will result in the failure of business operations. That is, it is critical to the organization's 'mission' is Mission Critical Operations or MCO.

Q: Building automation provides a way to monitor the functions of different systems in a building, but it may require more human intervention and an increase in expenses.
- True
- False
A: False
If right: Correct, this is false. Building automation can help things in a buiding be monitored and maintained at a more efficeint, energy saving, and money saving level. With building automation less human intervention can be made possible in some cases.
If wrong: This is false. Building automation can help things in a buiding be monitored and maintained at a more efficeint, energy saving, and money saving level. With building automation less human intervention can be made possible in some cases.

Q: Classes in the Mission Critical Consrtium will only be available in person on one of the campuses of CCC or one of it's partners.
- True
- False
A: False
If right: Great! You know that these programs are distance enabled so that you can take classes from anywhere.
If wrong: That is incorrect. The Mission Critical Operations programs are distance enabled so that you can take classes from anywhere.

Q: Cleveland Community College in a partnership with industry and educational partners is working to provide a pathway for students that can lead to certificates, diplomas, an Associate Degree in Applied Science and more.
- True
- False
A: True
If right: That is correct, some of the partners include: UNC Charlotte, Nash Community College, Wake Tech, Moultrie Technical College, Automation Federation, The Carolinas Chapter of 7X24 Change, and the ISA.
If wrong: Sorry, that is indeed true. Some of the partners involved include: UNC Charlotte, Nash Community College, Wake Tech, Moultrie Technical College, Automation Federation, The Carolinas Chapter of 7X24 Change, and the ISA.

Q: Computers and other electronic components are networked together to help control a building in building automation.
- True
- False
A: False
If right: Correct!
If wrong: Incorrect. It is true that computers and other electronic components are networked together to help control a building in building automation.

Q: Data management is based on four principles: data ownership, data retention policy, security, and enhancement policies.
- True
- False
A: True
If right: That is correct. IT Data Management is based on four main principles: data ownership, data retention policy, security, and enhancement policies. These policies are used to create and maintain an organization’s strategy to organize and manage its data.
If wrong: No, IT Data Management is based on four main principles: data ownership, data retention policy, security, and enhancement policies. These policies are used to create and maintain an organization’s strategy to organize and manage its data.

Q: Downtime is used to refer to periods when a system is available.
- True
- False
A: False
If right: That is correct!
If wrong: Downtime is used to refer to periods when a system is unavailable.

Q: IT professionals can have a careers as
- Cheif Information Officers, help desk technicians, cybersecurity specialists or many more.
- facilities maintenance technicians, HVAC repair specialists, or electrical specialists.
- only as network technicians.
- only IT support personnel.
A: Cheif Information Officers, help desk technicians, cybersecurity specialists or many more.

Q: If you desire a career in IT support, then you would want to sharpen your troubleshooting and repair skills.
- True
- False
A: True
If right: That is correct, in the field of IT support the troubleshooting and repair skills are very important.
If wrong: Incorrect. In the field of IT support the troubleshooting and repair skills are very important.

Q: In Data Management, you would find topics of importance to include:
- data analysis, data retention policy, security, and data architecture.
- system configuration, system optimization, and personal computer hardware.
- web graphic design, program languages, and web page creation.
- network standards, network protocols, and implementation policies.
A: data analysis, data retention policy, security, and data architecture.
If right: Great! That is correct. Although security, some knowledge of the system software, and other areas are shared concerns of all involved in IT, the data analysis, data retention policy, security, and data architecture would be of most importance to those in the Data Management field.
If wrong: No, data analysis, data retention policy, security, and data architecture ould be of most importance to those in the Data Management field.

Q: In order to offer you a career pathway in Mission Critical Operations the Computer Information Systems and the Industrial Systems departments have teamed up.
- True
- False
A: True
If right: That is correct!
If wrong: It is true that the Computer Information Technology department and the Industrial Systems department have teamed up in order to offer you a career path towards a Mission Critical Operations career.