Title: Final Assessment
Course: Introduction to Mission Critical > Section: Introduction to Mission Critical

Q: You work for a cloud computing data storage provider. At work, the ability to provide 24/7 access to the data that your customers store in the cloud would be considered ____________________, because if not provided customers will be refunded money resulting in a loss of revenue.
- MCO or mission critical
- business critical
- important
A: MCO or mission critical
If right: Correct. This would be considered mission critical.
If wrong: Incorrect. This would actually be considered mission critical.

Q: The plan in place to protect a nuclear energy facility from terrorist attacks would be a __________ plan.
- MCO or mission critical
- business critical
- important
A: MCO or mission critical
If right: Great! That is correct, this is considered mission critical.
If wrong: No, this would be considered mission critical.

Q: The part of a shipping work flow that puts fliers, advertising material, and catalogs in with every order shipped out of a business would be considered ______________.
- important
- MCO
- business critical
A: important
If right: Correct! This adding of sales material to orders would be simply important.
If wrong: No, the inclusion of sales materials in outgoing orders would be considered simply important.

Q: In order to offer you a career pathway in Mission Critical Operations the Computer Information Systems and the Industrial Systems departments have teamed up.
- True
- False
A: True
If right: That is correct!
If wrong: It is true that the Computer Information Technology department and the Industrial Systems department have teamed up in order to offer you a career path towards a Mission Critical Operations career.

Q: In Data Management, you would find topics of importance to include:
- data analysis, data retention policy, security, and data architecture.
- system configuration, system optimization, and personal computer hardware.
- web graphic design, program languages, and web page creation.
- network standards, network protocols, and implementation policies.
A: data analysis, data retention policy, security, and data architecture.
If right: Great! That is correct. Although security, some knowledge of the system software, and other areas are shared concerns of all involved in IT, the data analysis, data retention policy, security, and data architecture would be of most importance to those in the Data Management field.
If wrong: No, data analysis, data retention policy, security, and data architecture ould be of most importance to those in the Data Management field.

Q: If you desire a career in IT support, then you would want to sharpen your troubleshooting and repair skills.
- True
- False
A: True
If right: That is correct, in the field of IT support the troubleshooting and repair skills are very important.
If wrong: Incorrect. In the field of IT support the troubleshooting and repair skills are very important.

Q: IT professionals can have a careers as
- Cheif Information Officers, help desk technicians, cybersecurity specialists or many more.
- facilities maintenance technicians, HVAC repair specialists, or electrical specialists.
- only as network technicians.
- only IT support personnel.
A: Cheif Information Officers, help desk technicians, cybersecurity specialists or many more.

Q: Downtime is used to refer to periods when a system is available.
- True
- False
A: False
If right: That is correct!
If wrong: Downtime is used to refer to periods when a system is unavailable.

Q: Data management is based on four principles: data ownership, data retention policy, security, and enhancement policies.
- True
- False
A: True
If right: That is correct. IT Data Management is based on four main principles: data ownership, data retention policy, security, and enhancement policies. These policies are used to create and maintain an organization’s strategy to organize and manage its data.
If wrong: No, IT Data Management is based on four main principles: data ownership, data retention policy, security, and enhancement policies. These policies are used to create and maintain an organization’s strategy to organize and manage its data.

Q: Computers and other electronic components are networked together to help control a building in building automation.
- True
- False
A: False
If right: Correct!
If wrong: Incorrect. It is true that computers and other electronic components are networked together to help control a building in building automation.

Q: Cleveland Community College in a partnership with industry and educational partners is working to provide a pathway for students that can lead to certificates, diplomas, an Associate Degree in Applied Science and more.
- True
- False
A: True
If right: That is correct, some of the partners include: UNC Charlotte, Nash Community College, Wake Tech, Moultrie Technical College, Automation Federation, The Carolinas Chapter of 7X24 Change, and the ISA.
If wrong: Sorry, that is indeed true. Some of the partners involved include: UNC Charlotte, Nash Community College, Wake Tech, Moultrie Technical College, Automation Federation, The Carolinas Chapter of 7X24 Change, and the ISA.

Q: Classes in the Mission Critical Consrtium will only be available in person on one of the campuses of CCC or one of it's partners.
- True
- False
A: False
If right: Great! You know that these programs are distance enabled so that you can take classes from anywhere.
If wrong: That is incorrect. The Mission Critical Operations programs are distance enabled so that you can take classes from anywhere.

Q: Building automation provides a way to monitor the functions of different systems in a building, but it may require more human intervention and an increase in expenses.
- True
- False
A: False
If right: Correct, this is false. Building automation can help things in a buiding be monitored and maintained at a more efficeint, energy saving, and money saving level. With building automation less human intervention can be made possible in some cases.
If wrong: This is false. Building automation can help things in a buiding be monitored and maintained at a more efficeint, energy saving, and money saving level. With building automation less human intervention can be made possible in some cases.

Q: Any factor of a system (equipment, process, procedure, software, etc.) whose failure will result in the failure of business operations. That is, it is critical to the organization's 'mission'.
- Mission Critical Operations
- Mean Time Between Failures
- Five Nines
- Mean Time to Failure
A: Mission Critical Operations
If right: That is correct! MCO or Mission Critical Operations is any factor of a system (equipment, process, procedure, software, etc.) whose failure will result in the failure of business operations. That is, it is critical to the organization's 'mission'.
If wrong: Any factor of a system (equipment, process, procedure, software, etc.) whose failure will result in the failure of business operations. That is, it is critical to the organization's 'mission' is Mission Critical Operations or MCO.

Q: Any factor of a system (equipment, process, procedure, software, etc.) whose failure will result in the failure of business operations. That is, it is critical to the organization's 'mission'.
- Mission Critical Operations
- Mean Time Between Failures
- Five Nines
- Mean Time to Failure
A: Mission Critical Operations
If right: That is correct! MCO or Mission Critical Operations is any factor of a system (equipment, process, procedure, software, etc.) whose failure will result in the failure of business operations. That is, it is critical to the organization's 'mission'.
If wrong: Any factor of a system (equipment, process, procedure, software, etc.) whose failure will result in the failure of business operations. That is, it is critical to the organization's 'mission' is Mission Critical Operations or MCO.

Q: An example of how money could be saved with building automation would be the efficient way that temperature and humidity are monitored and quickly controlled when they are no longer within the desired range.
- True
- False
A: True
If right: That is correct, this is more cost effective than hiring someone specifically to control HVAC systems when temperature and humidty levels change.
If wrong: The answer in this case should be true. It is more cost effective than hiring someone specifically to control HVAC systems when temperature and humidty levels change.

Q: An Engineering Technologist often does what?
- implements designs
- designs things
- draws mechanical drawings of designs
- makes necessary repairs to plumbing, HVAC, and electrical systems at a facility
A: implements designs
If right: Yes, the Engineering Technologist often implements the designs that an engineer has come up with.
If wrong: No, the Engineering Technologist often implements the designs that an engineer has come up with.

Q: A possible danger that might exploit a vulnerability to breach security and cause possible harm.
- infrastructure
- threat
- lock
- throughput
A: threat
If right: Great! That is correct.
If wrong: A possible danger that might exploit a vulnerability to breach security and cause possible harm is a threat.

Q: A position involved with the IT security of information including locations of  United States military troops in combat, would be a(n) ________________________ position.
- MCO
- business critical
- important
A: MCO
If right: That is correct. The security of data that includes US troop loacation would be MCO. If that data fell into the wrong hands, it could result in loss of life and injury.
If wrong: In this case the threat of lives lost or injury from the enemy acquiring the data would make the military IT security position MCO.

Q: A position involved with the IT security of information including locations of  United States military troops in combat, would be a(n) ________________________ position.
- MCO
- business critical
- important
A: MCO
If right: That is correct. The security of data that includes US troop loacation would be MCO. If that data fell into the wrong hands, it could result in loss of life and injury.
If wrong: In this case the threat of lives lost or injury from the enemy acquiring the data would make the military IT security position MCO.

Q: A mechanical or electronic fastening device that is released by a physical object, by supplying secret information, or by a combination of these.
- lock
- latch
- login
- SPOF
A: lock
If right: Great! Lock is correct.
If wrong: The lock is a mechanical or electronic fastening device that is released by a physical object, by supplying secret information, or by a combination of these.

Q: A mechanical or electronic fastening device that is released by a physical object, by supplying secret information, or by a combination of these.
- lock
- latch
- login
- SPOF
A: lock
If right: Great! Lock is correct.
If wrong: The lock is a mechanical or electronic fastening device that is released by a physical object, by supplying secret information, or by a combination of these.

Q: A company that produces widgets requires electricity to run the stamper and other machines on the production line. The widget company has a back up generator that can keep production at the entire facility running for twenty-four hours straight (or longer if more diesel fuel is brought in).  A thunder storm rolls through the area creating a power outage that lasts for four hours. For the widget company this particular situation of going to generator power would be considered:
- business critical
- mission critical
- important
A: business critical
If right: That is correct. In this situation there is no loss of life, loss of revenue, or severe customer dissatisfaction. The company has planned ahead to prepare for this type of situation and has bought and installed the generator system. The outage is not long enough to possibly exhaust the company's supply of fuel and to cause the company to have to be at the mercy of a storm damaged market to buy more fuel. It is critical to the widget company that they keep producing and they have succesfully managed to do so with careful planning and preparation.
If wrong: That is not correct. The situation here has no loss of life, loss of revenue, or severe customer dissatisfaction. The company has planned ahead to prepare for this type of situation and has bought and installed the generator system. It is critical to the widget company that they keep producing and they have succesfully managed to do so with careful planning and preparation. So this is business critical.

Q: A ________ _________ refers to a device used as a failover mechanism to provide reliability in system configurations.
- Hot Spare
- Hot Swapping
- CIA Triad
- Access Control
A: Hot Spare
If right: Correct! That would be a hot spare.
If wrong: A Hot Spare refers to a device used as a failover mechanism to provide reliability in system configurations.